Privacy & Cookie Policy
Last updated: 01 August 2025
This Privacy & Cookie Policy explains how GB Shilajit (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website https://gbshilajit.co.uk. We are committed to respecting your privacy and protecting your personal data in accordance with UK law, including the UK General Data Protection Regulation (UK GDPR).
Who We Are
GB Shilajit is a UK-based seller of natural Himalayan Shilajit. For any privacy-related questions, you can contact us.
What Information We Collect
We may collect and process the following types of personal information:
Identity Information: name, email address, phone number
Delivery Information: billing and shipping address
Payment Information: card details (processed securely via third-party payment providers)
Technical Data: IP address, browser type, time zone, location, and cookies
Usage Data: pages visited, time on site, click patterns
Marketing Preferences: if you subscribe to our newsletter or promotional emails
How We Use Your Information
We use your information to:
Process and deliver your orders
Provide customer support
Improve our website and services
Send order confirmations and delivery updates
Send marketing communications (only if you opt in)
Comply with legal obligations
We do not sell or rent your personal information to third parties.
Legal Basis for Processing
We process your personal data on the following legal bases:
Performance of a Contract – to fulfill your order
Consent – for marketing communications
Legal Obligation – to comply with tax and accounting laws
Legitimate Interests – to improve services and user experience
Sharing Your Information
We may share your data with trusted third parties who help us operate our business, including:
Payment processors (e.g., Stripe, PayPal)
Delivery companies (e.g., Royal Mail, DPD)
IT and hosting providers
Legal and regulatory authorities (if required by law)
All third parties are required to handle your data in accordance with UK GDPR.
Data Security
We use appropriate security measures to protect your personal data from loss, misuse, or unauthorized access, including SSL encryption, secure servers, and limited access controls.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements. This is typically up to 6 years for financial records.
Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Correct inaccuracies in your personal data
Request erasure of your data (“right to be forgotten”)
Object to or restrict certain data processing
Request transfer of your data (data portability)
Withdraw consent (where applicable)
To exercise any of these rights, email us at support@gbshilajit.co.uk.
If you’re not satisfied with how we handle your data, you can lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Cookies are small files stored on your device to improve website performance and user experience.
We use cookies to:
Remember your shopping cart contents
Understand website traffic using analytics tools (e.g., Google Analytics)
Personalise content and advertisements
By using our website, you consent to the use of cookies.
You can manage cookies by:
Adjusting your browser settings to block or delete cookies
Opting out of specific cookies via browser extensions or tools
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes indicates acceptance of the updated policy.
